Learn Comprehensive Ways To Calculate Retail Return Rates

Quantifying retail return rates may seem like simple math — add the number of return transactions and divide that negative number into net sales. But that method doesn’t factor in the impacts of exchanges, refunds, restocking fees, employee time, and....

Read More

The Nice List: 5 Ways To Boost Holiday Profits and Prevent Losses

To help retailers avoid fraudulent returns this holiday season, we’ve made it a point to keep an eye out for who’s on Santa’s naughty list and what they’re up to. But what about the nice list? Hard-working associates, loss-prevention professionals, and....

Read More

What’s Your Purchase-After-Return Metric?

Returns are an inevitable part of retail, and there’s been a lot of discussion lately about the need for retailers to create comprehensive returns strategies. But in those discussions, one metric is often ignored–the percentage of consumers who make a....

Read More

Appriss Retail Named a Leader by RIS News 2022

Annual Ranking Pegs Appriss Retail in the “Top 20” of All Retail Solution Providers Appriss Retail, an industry leader in retail customer experience solutions, today announced that the company has been named a leader by RIS News as a part of the publication’s....

Read More

Why Rising Returns Can Be Good for Your Business

For decades, returns have been considered a cost of doing business. As a retailer you sell a product. Consumers buy that product and some of them return it. And your business absorbs the cost. Over time, and across thousands of shoppers, those costs add up....

Read More

4 Ways Inventory Visibility Delights Consumers

Consumers have opinions on which retailers (and which of their store locations) are their go-to stops. These are the ones that have the freshest produce, the best variety of clothing or shoe sizes, the most organized shelves, or the most reliable employees.....

Read More

Do Mobile Wallets Cause More Risk?

Technological advancements are usually regarded as triumphs that make our everyday lives easier. Whether it’s being able to order a pizza for your hungry family with the click of a button or setting your home thermostat remotely to save energy and money while....

Read More

Retail Returns: Who’s in Charge of the Experience?

Executive Overview If your company doesn’t already have an executive with overarching power to be in charge of the entire returns experience, you’re not alone. Very few do despite the important role the return experience plays in the consumer journey,....

Read More

#RetailRecovery and Operational Issues

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. By knowing what to expect, you can jump into #RetailRecovery assured that your stores, and profits, are protected.

Read More

#RetailRecovery and External Loss

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. By knowing what to expect, you can jump into #RetailRecovery assured that your stores, and profits, are protected.

Read More

#RetailRecovery and Inventory Integrity

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. By knowing what to expect, you can jump into #RetailRecovery assured that your stores, and profits, are protected.

Read More

Back to LP Basics

As we begin this new year of 2020, let’s all make a commitment to keep shrinkage control a daily priority within our stores, warehouses, and distribution centers. While some losses do occur at the time of physical inventory taking (inaccurate counts,....

Read More