Close
    Jun 02 2023

    How AI-Driven Authorizations Reduce Losses and Boost Profitability

    In the world of retail, customer appeasements have become increasingly common. While keeping customers happy is vital for business success, it is crucial to strike a balance between customer satisfaction and maintaining profitability.

    Read More

    Apr 04 2022

    6 Trends for 2022

    What are the big trends in retail? See six highlights in under six minutes. Retail Touchpoints magazine interviewed retail technology vendors at NRF Big Show 2022. They summarized powerful trends in the marketplace: the convergence of social commerce and....

    Read More

    Feb 14 2022

    What Does It Take to Be a Leader in Omnichannel Returns?

    Many businesses have ecommerce capabilities, but most need to improve the consumer experience surrounding return transactions. This may be expected following the rapid growth of online sales and omnichannel returns during 2020 and 2021. Retailers often treat....

    Read More

    Feb 03 2022

    Are Your Omnichannel Return Capabilities Falling Behind the Curve?

    The past few years delivered unprecedented growth in online shopping and a corresponding explosion in return rates. Ecommerce returns are now two to three times greater than returns for brick-and-mortar purchases. In 2021, one out of five of online purchases....

    Read More

    Jan 20 2022

    Omnichannel Returns: What Your P&L Can’t Ignore

    You may have noticed that your consumers tend to initiate returns after their online purchases more frequently than after their in-store shopping. On average, returns for ecommerce transactions are two to three times more likely than purchases made in....

    Read More