Aug 27 2020

COVID and Employee Fraud: What to Expect for the Remainder of 2020

2020 has brought about many changes to retail. From sneeze guards at the register to one-way aisles and floor stickers to promote distancing, stores are operating very differently than they have in the past. Employee fraud, however, is something that has been....

Apr 10 2020

Recognizing Retail Heroes

Retailers Lift Up Communities During the COVID-19 Crisis The COVID-19 pandemic has affected our way of life around the globe. In this section, we will be recognizing many of the retailers that are doing their part to keep their employees and customers safe,....

Dec 19 2019

Risks Caused by Seasonal Workers

A retailer’s success during peak shopping seasons depends on hiring temporary workers. The seasonal work attracts many types, including college students, retirees, individuals who have been out of the workforce, and even full-time workers looking for some....

Sep 23 2019

Infographic: 5 Ways to Improve Associate Training & Customer Service

Improve store employee training and deliver more value to the business. Has associate training taken a back seat to “more important” tasks? Consider that front-line employees create the last and most important impression on consumers. This reason alone should....

Jul 31 2019

Is Your BORIS/BOPIS a Win-Win? | Part Two

5 Things Every Store Should Consider View part one of the blog here. In the first part of this series, we covered the many options there are when it comes to deciding how your Buy-Online-Pickup-In-Store (BOPIS) and Buy-Online-Return-In-Store (BORIS) services....

Jul 23 2019

Is Your BORIS/BOPIS a Win-Win? | Part One

View part two of the blog here. 5 Things Every Retailer Should Consider The new frontier of omnichannel retail has proved to be an exciting and challenging time. Instead of brick-and-mortar stores only serving their original purpose of selling goods or....

Mar 28 2019

What Is the Optimal Retail Return Rate?

Accepting retail returns began as a marketing technique. The objective, then and now, is to give the consumer the confidence to trade that hard-earned paycheck for something new. A trustworthy retailer, the reasoning goes, stands behind the quality of its....

Mar 15 2019

5 Ways a Return Authorization Solution with AI Can Improve the Return Experience

Consumers have more options than ever when it comes to making purchases. Their decisions are based on a combination of many things, including convenience, price, efficiency, as well as how they’re treated the moment they step into a store or start browsing....

Mar 01 2019

Why SaaS is the Answer for Omnichannel Returns

In the midst of major online retail competitors such as Amazon, brick-and-mortar stores are learning to stay competitive by offering buy-online-pickup-in-store, or BOPIS. Its popularity particularly skyrocketed around the 2018 holiday season, with a 47%....

Leslie Nienaber, Digital Marketing Manager, Appriss Retail