Retail Returns: Who’s in Charge of the Experience?

Executive Overview If your company doesn’t already have an executive with overarching power to be in charge of the entire returns experience, you’re not alone. Very few do despite the important role the return experience plays in the consumer journey,....

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14 Things the Pandemic Taught Us to Prepare for Holiday 2020 Success

Holiday 2020 shopping will bring big crowds, short tempers, and long retail hours. What have we learned about store operations and loss prevention in the past nine months to help keep spirits and revenues high? Here is a list of 14 things the pandemic taught....

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Appriss Retail Named a Leader by RIS News 2020

Annual Ranking Pegs Appriss as a Top Player in Retail Across 22 Separate Categories Appriss Retail, the industry leader in retail performance improvement solutions, today announced that the company has been named a leader by RIS News as a part of the....

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It’s Time to Refresh Your Perspective

“Jim, what could we do differently?” “Liz, how can I find out…?” You have probably asked a vendor to explain how to use a solution feature. When was the last time you called customer service for a new perspective, a fresh approach to your process? Many....

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Appriss Retail Makes Aspect, APIS, and LPMS Available in the Microsoft Azure Cloud

Newly Acquired Solutions to Benefit from Unlimited Capacity for Growth and Scalability Appriss Retail, the industry leader in retail performance improvement solutions, today will make several of its retail loss prevention solutions – Aspect EliteLP™, APIS....

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How Retailers Moved from Rules to Artificial Intelligence

Artificial Intelligence (AI) is a broad category that includes several different types of analysis or methods of creating a system in which the program makes a decision based on the available information. Self-driving cars are a glamorous example of a system....

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What Is the Optimal Retail Return Rate?

Accepting retail returns began as a marketing technique. The objective, then and now, is to give the consumer the confidence to trade that hard-earned paycheck for something new. A trustworthy retailer, the reasoning goes, stands behind the quality of its....

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The Synergy of Shared Solutions: Incident Management Spreads Its Reach

When Loss Prevention/Asset Protection looks for a case management or incident management solution, it can multiply the benefits by including users beyond its own department. LP/AP does not work in isolation. It draws information from other departments, and it....

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What Kinds of Employee Fraud Does AI Catch?

Employee theft and fraud in the retail industry has been well-documented for decades. The most recent National Retail Security Survey (NRSS) from the National Retail Federation places the 2018 cost employee fraud at $1,203.16 on average with a median of $700.....

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